Indian Railways as a body serves the whole nation by committing to excellence and user-friendly measures all offered at reasonable and affordable prices while the services provided can range from daily commuting or the vacation affairs as well. In this article, we are going to share some ways to cancel train tickets.

The Indian Railways has the biggest and most diverse track system in the whole wide world and hence, it caters to individual needs as well as the needs of those who wish to be there with their loved ones.

However, many a time, the reservations made for a certain trip to a certain point needs to be rescheduled or cancelled and started over all over again and hence, the Indian Railways caters to those needs and queries of the customers as well.

The recent outbreak of the novel coronavirus has been a major impact on the travel sector in all the economies and has impacted and put a stop to all the travel activities for the time being. However, the vaccination drives have been carried out in all the major economies to ease out the lockdown curbs and provide the commuters and travellers with an opportunity to travel again and leave the affected areas to be with their loved ones.

With all these drives and efforts still being in their preliminary phases, the experts have some advice regarding the rescheduling of the travel dates to those that are much further and delayed and hence, the top advice comes as a really tough call to make for a lot of us, i.e., to cancel train tickets altogether.

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How to cancel Train Tickets?

With the new updated rules and guidelines levied by the Government of India, the act of cancelling one’s ticket would not bear any cancellation charges or fee as any penalty and hence, you can avail the full amount as a refund on your bookings that were made by you.

Note: The facility of full refund shall only be available to those who have booked their train tickets via Indian Railway Catering and Tourism Corporation’s (IRCTC) official website and therefore, shall not be applicable for the bookings made from other ticket-booking portals. These guidelines are only till the COVID-19 outbreak and further shall be updated.

Counter Ticket

1. Enter your designated PNR number, train number and the captcha code which is asked by IRCTC on their portal.
2. Click on the checkbox and hit confirm.
3. Enter the One Time Password (OTP) received on your registered mobile number and you shall be shown your PNR details.
4. Once read thoroughly by you, click on the “Cancel Ticket” tab and the details regarding the cancellation would be shown along with the refund amount on your booking’s cancellation.
5. An SMS message shall be sent to you on your registered mobile number with all the PNR details and the refund amount can be then collected from the nearby PRS locations or the journey’s commencing station.
6. You can also claim your refund amount by offline means by simply visiting the PRS counter that is nearest to you and fill out the cancellation requisition form with the designated PNR number and cancelled train number and all the other details of your booking.

Note: The refund will be generated to you in the same mode as that of the mode of payment for the fare of the train’s tickets.

Cancel E-Tickets

• Visit the IRCTC website and click on the “booked tickets” tab for a list of options to pop up on your screen.
• Select the desired ticket that you wish to cancel and claim a refund for.
• The refund shall be credited back to the bank account that was used for the payment of such ticket and hence, the ticket shall stand cancelled and also, these can only be cancelled through online mode and from the IRCTC website and not on-site or their counters.

Note: Cancellation shall be done prior to the preparation of the chart for the respective train in the case of e-tickets.

Things to remember to cancel Train Tickets:

• You can claim a full-fledged refund on your respective booking if the cancellation is done within 4 days of the scheduled departure of the train and if the train status gets marked as “CANCELLED” in the PRS.
• No refunds shall be given on “confirmed” and TATKAL tickets.
• No refunds for the “confirmed” e-tickets after the chart for the train has been prepared and posted by IRCTC.

Basic Rules:

• Only users with the registered mobile number can avail of the facility of cancelling their tickets through the online portal.
• DO not panic if the status shows only “Cancelled” and not “refunded” as it is encoded in their system. This shall imply that only the respective seat has been released and the refund amount for your booking shall be displayed on your screen shortly.

Conclusion

We hope that all questions and queries have been answered and discussed in this article and you can simply follow the above-mentioned steps to cancel your train tickets- both counter tickets as well as the e-tickets. Ensure other’s safety as well as your safety while travelling since the COVID-19 outbreak has impacted everyone and do take and follow all the safety measures for a safe and smooth journey whenever planned by yourself.